At Bluecube we understand that your focus, without a doubt, must be on running and
growing your business. By providing a seamless outsourced service that grows with
you, Bluecube can remove the complexities caused by IT, replacing it with certainty.
Bluecube's Managed Solutions are expertly designed and constructed, providing fully
managed service infrastructures with additional support for online applications
such as mail, internet and server software. Once your tailor made solution is in
place, Bluecube will manage and maintain it; developing your specification in line
with your business.
Assess and Design
With your business objectives as a focus, your Bluecube Account Manager will analyse
and assess your key requirements, allowing them to recommend the best solution for
you and personally shape it to an agreed specification. Bluecube designs solutions
for a variety of enterprises and is able to customise packages by volume, performance
and cost efficiency. Far too often people are driven by the available technology
and try to match their business needs and processes around IT. Whilst it is important
to be aware of the available technology, we believe that technology should be used
to underpin your business objectives and methodologies, not the other way around.
Manage and Maintain
The way we manage and maintain your solution is at the very heart of the Bluecube
experience. Our qualified engineers ensure all IT queries or incidents are recorded,
responded to and resolved quickly and efficiently according to our strictly monitored
service levels. Our multi-layered support process ensures you always receive the
appropriate level of support from our engineers, so that each incident is analysed
to prevent reoccurrence. Our Service Desk is available 24 hours a day, 7 days a
week. Your dedicated Bluecube Account Manager will ensure your solution remains
in line with your business needs, and will always be on hand should you require
our services.
Develop
We place emphasis on the development of our solutions. Through regular meetings,
review processes and analysis of our Service Desk reports, we check to ensure that
the solution we put in place for you today remains the right one for you tomorrow.
Specialist consultants are available to improve and develop your solution, by recommending
upgrades and additional functions.
Bespoke requirements can be delivered by our development team who can assist in
creating an internet presence via bespoke applications, specialist marketing and
internal administration tools amongst others. This level of continued support makes
certain that your IT infrastructure forms a solid foundation for the growth of your
business.
Full List of our Solutions
Bluecube's solutions can be tailored into a package to suit your business needs
and requirements, whether you simply require your existing server racked and hosted,
or a fully managed business continuity solution. Your dedicated Bluecube Account
Manager will advise you of the most suitable and cost effective services for you
and consolidate them into your personal Bluecube Managed Solution.
Partnered Service
For specialist requirements we have a number of partners. Our close relationships
with these partners such as Google, Microsoft and Tiscali, allows Bluecube to recommend
the right solution for you.
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Reduced Call Costs
Bluecube can provide you substantial savings on all your calls and by using Tier
1 Network Carriers we ensure network resilience. Offering flexible pricing, quality
service, per second billing, management reports and no connection charges.
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Development
Our award winning specialist development team are able to design and implement bespoke
business applications focused around your needs and processes.
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Virtual Servers
Delivered from a Bluecube shared hardware platform, non physical servers are available.
Instant recovery is a major benefit with a Virtual server platform, as well as being
continuously updated and advanced.
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Co-location
State-of-the-art Data Centre space is available and sold by rack or unit of space.
Our qualified engineers can fully install your server in our secure Data Centre
with world-class connectivity and power.
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Backup
We can backup your system every 24 hours to a server located in our Data Centre.
A Backup solution can be incorporated into your business on its own or as part of
an overall solution.
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S.A.N Space
Bluecube can provide high availability, high speed and, fully redundant hard drive
space. Flexible, resilient and fast; disk space can be incorporated as part of your
Bluecube solution package.
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Internet Connectivity
Bluecube is able to provide and manage your Internet Access, from ADSL to specialised
connectivity in a manner tailored to your business needs, all delivered on the largest
and best platform network in Europe.
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Mail Scanning
Mail Scanning, delivered in partnership with Google is the most advanced protection
available in the world. Systems are managed with Anti-Virus and Anti SPAM – 99%
of all SPAM is blocked.
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Telecommunications
Through our sister company Bluecube Telecommunications, we can provide fully managed
telecoms solutions.
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Software Licensing
We can recommend and provide a variety of software on a rental basis per user. For
many clients with a high number of users, this is a cost effective option for Microsoft
packages such as Office suites and Server software.
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Hardware
We can provide hardware through some of the UK's and the World's largest suppliers.
Microsoft, Netgear and HP along with Dell make up just a few of the brands we use.
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